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Backing all the operational departments is the decentralized Administration. Customer queries and other administrative activities are handled at the various departments complemented by the Corporate Central Administration and Human Resources.



The Finance department supports all operational departments with timely transaction processing and providing accurate financial to the respective departments for effective decision making.


Information Technology

The ICT department looks after all the Information & Communications Technology related matters of Air Terminal Services. ICT's main objective is to store and disseminate electronic information that provides efficiencies in business processes implement best practice in systems development and networking and support end-users to maximize potential benefits from available technology.

Quality Assurance

The Quality Assurance Department plays a major role in ATS. Its responsibilities are focused on mandatory obligations on matters that concern Standards, Rules and Regulations. It is tasked with the monitoring and oversight of corporate performances to ensure compliance and adherence to Regulations and Legislations imposed by aviation Regulators and relevant governing bodies; locally and internationally. Aviation security is also a very important portfolio that the QA Department manages.

Safety & Compliance

The Safety & Compliance department  looks after the integrated aviation management system (IAMS) that covers international standards such as ISO 9001 as the backbone, ISO 22000 and ISAGO. Since the establishment of the Management system, the drive towards having a globalisation and integration approach was mainly to address organisational factors. Now with the process approach base thinking being implemented, the department monitors and ensures:

  • Policies, systems, programs, processes, procedures and plans are administered throughout the organisation.

  • Ground Operations are supervised and controlled.

  • Operations are conducted in accordance with applicable regulations and requirements of the ATS customers, customer airlines, industry, State of Fiji and ATS governance statements.

Safety and Compliance looks for continual improvement to the system without having an impact on the organisation as a whole. The department also looks after compliance audits with regards to airline requirements, OHS issues, environment and other related functions. 

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